Merlyn Vaz Branch

St Matthews Branch



We run all our surgeries by appointment only. You can book an appointment by phoning the surgery or visiting the surgery in person. You can also request an appointment online ... [continue] Appointments


Find out more about the clinics and services available at the surgery.

Get a GP Appointment faster with Anima

Heron GP Practice have teamed up with Anima to improve the way you access GP appointments. What is Anima? Anima seamlessly and confidentially integrates with your medical record bringing improvements ... [continue] Get a GP Appointment faster with Anima

Non-NHS services

The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions, ... [continue] Non-NHS services

Online services

You can request an appointment or repeat prescription online. The online service is protected by the highest security and your details cannot be accessed by other people, providing you keep ... [continue] Online services

Proxy Access

Proxy access allows someone other than the patient to access and manage parts of their GP online services account. It is often used by the parents or recognised carers of ... [continue] Proxy Access

Repeat prescriptions

If you have a query regarding a prescription, you can send a message through accrux by clicking admin query. You can also send a message by using our online services and adding ... [continue] Repeat prescriptions

Sick notes

You only need a doctor’s note if you are unable to work and are ill for longer than seven calendar days. Go to the NHS webpage: When do I need ... [continue] Sick notes

Test results

Our telephones are very busy in the early morning. Please call for for test results (eg blood, urine, x-ray) between 11.00am and 12.30pm each day. To ensure confidentiality, we only ... [continue] Test results

Travel Vaccinations

If you’re planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world. Vaccinations are available ... [continue] Travel Vaccinations

Date published: 28th August, 2014
Date last updated: 1st August, 2022