We’re excited to introduce the all-new patient leaflet, made exclusively for YOU!
At Heron and St Matthew’s GP Practice, our commitment to compassionate care lies at the heart of our practice. However, we firmly believe that growth and improvement can only come through your feedback.
Your voice matters
Celebrate Excellence: Have you encountered an outstanding experience with us? Your compliments brighten our day and help us to maintain our commitment to excellence. Share the moments that brought a smile to your face!
Your Feedback Matters: Do you have suggestions or concerns? Your feedback are is unique! We’re all ears, dedicated to enhancing your experience with us. Your thoughtful feedback serves as our compass, pointing us towards improvement.
Embrace Honesty: Encountered a situation that didn’t meet with your expectations? We’re here to embrace your honesty. Your candid feedback helps us grow. We’re committed to learning from every experience.
Your voice makes a difference, and we’re here to lend an ear. Our new patient leaflet provides a clear way to express your thoughts – whether they’re celebratory, suggestive, or somewhere in between.
We’re eager to listen, learn, and change in response to your needs.
Ready to Share Your Views?
Click the link here or visit the surgery to pick up a leaflet.
